Welcome to Safa Dry Fruits & Spices. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing, browsing, or placing an order on our website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these Terms, please refrain from using our website.

1. General

Safa Dry Fruits & Spices is an online store offering premium-quality dry fruits, nuts, seeds, spices, healthy snacks, oils, honey, and other food products.

We reserve the right to modify these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon being posted on this website.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
  • You are legally capable of entering into a binding agreement under the applicable laws of India.

3. Product Information

We strive to ensure that all product descriptions, images, pricing, nutritional information, and availability are accurate.

However:

  • Product images are for illustration purposes only.
  • Actual packaging may vary from the images displayed.
  • Natural food products may differ slightly in colour, texture, size, and taste.
  • We reserve the right to correct any errors or inaccuracies without prior notice.

4. Pricing

  • All prices are displayed in Indian Rupees (INR).
  • Prices are inclusive of applicable taxes unless stated otherwise.
  • Shipping charges, if applicable, will be calculated during checkout.
  • We reserve the right to change product prices at any time without prior notice.

5. Orders

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Accept or reject any order.
  • Cancel orders due to pricing errors.
  • Cancel orders due to stock unavailability.
  • Cancel suspicious or fraudulent transactions.
  • Limit quantities purchased by a single customer.

If payment has already been received for a cancelled order, the amount will be refunded through the original payment method.

6. Payments

We accept secure online payments through authorized payment gateways.

Available payment methods may include:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Wallets
  • Cash on Delivery (where available)

Your payment information is processed securely through third-party payment providers. We do not store your complete payment details.

7. Shipping & Delivery

Orders are processed within our standard processing time.

Delivery timelines are estimates and may vary due to:

  • Weather conditions
  • Courier delays
  • Public holidays
  • Natural disasters
  • Unforeseen circumstances

We are not liable for delays caused by courier partners.

8. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Food products are generally non-returnable unless:

  • The product received is damaged.
  • The wrong product is delivered.
  • The product is expired upon delivery.
  • The package is tampered with.

Customers should report such issues within the timeframe specified in our Return Policy.

9. Health Disclaimer

The products sold on this website are food products and are not intended to diagnose, treat, cure, or prevent any disease.

Information provided on this website is for educational and informational purposes only.

Please consult a qualified healthcare professional before consuming any product if you are pregnant, nursing, have allergies, or have any medical condition.

10. Food Allergies

Many of our products contain or may come into contact with:

  • Tree Nuts
  • Peanuts
  • Sesame
  • Milk
  • Gluten
  • Other allergens

Customers with food allergies should carefully read product labels before consumption.

11. Intellectual Property

All content available on this website, including:

  • Logos
  • Images
  • Graphics
  • Product descriptions
  • Videos
  • Website design
  • Text

is the exclusive property of Safa Dry Fruits & Spices and may not be copied, reproduced, or distributed without prior written permission.

12. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Upload malicious software.
  • Violate intellectual property rights.
  • Misrepresent your identity.

Violation of these Terms may result in suspension or termination of access.

13. Limitation of Liability

Safa Dry Fruits & Spices shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of the website.
  • Delay in delivery.
  • Product misuse.
  • Temporary website downtime.
  • Technical errors beyond our control.

Our maximum liability shall not exceed the amount paid for the purchased product.

14. Privacy

Your use of this website is also governed by our Privacy Policy.

By using this website, you consent to the collection and processing of your information in accordance with our Privacy Policy.

15. Contact Us

For any questions regarding these Terms & Conditions, please contact us:

Safa Dry Fruits & Spices

Email: [email protected]

Website: https://safadryfruitsandspices.com/

Phone: +91-80968 17786]

Business Address: Moti Galli Road, Beside Khursheed Jah Kaman, Charminar, Khilwat, Hyderabad, TS.

Business Hours: Monday – Saturday | 10:00 AM – 6:00 PM IST